Expertise: SEO Whitepapers
These sites offer a wide array of free valuable resources, such as white papers, case studies, and demos, that can help you and your organization make better, more informed SEM and SEO decisions.
SEO: the Secret Weapon in the E-Commerce Wars
http://www.sempo.org/learning_center/case_studies/the_secret_weapon/
How America Searches
http://www.sempo.org/learning_center/research/industry/How_America_Searches_June_2005.pdf
How America Searches: Online Shopping
http://www.sempo.org/learning_center/research/industry/How_America_Searches_-_Online_Shopping.pdf
Search Engine Watch
http://searchenginewatch.com/resources/article.php/2156561